03-03-2021 05:16 PM
HI,
Does anyone know how to remove a broken paddle from the inside of the drum? The end has cracked and has damaged clothes. have tried pushing / pulling but the paddle is still tightly fitted and am not sure what the process to remove it is. Is there a tab somewhere to press down or some special technique to remove it?
Thanks in anticpation.
Peter
03-03-2021 06:53 PM
03-03-2021 07:22 PM
many thanks for the extremely prompt response. Am trying to locate a thin enough screwdriver but coat hanger might work.
05-03-2021 03:15 PM
So I found a thin screwdriver and have poked and felt around all the holes pushed down what I thought felt like a tab, but the paddle doesn't shift forward or back.
With a bit of effort we have clipped away some of the existing plastic, but the middle 2 "posts" next to each other (shown on the new one below) seem to be really tightly fixed to the drum - as if screwed in, is this possible?
05-03-2021 03:25 PM
05-03-2021 03:56 PM
@pdanson: Sorry to hear that you're having issues with your washing machine. I should make you aware that attempting to modify or repair the machine yourself can affect your warranty, therefore I recommend reaching out to one of our Support Centres to arrange for an authorised engineer to inspect the device. To find your nearest one, please check the link below, select 'Home Appliance > Laundry' and enter your post code. I understand that this isn't ideal, and apologise for any inconvenience this may cause you.
https://www.samsung.com/uk/support/service-centre/
05-03-2021 04:09 PM
Thanks. I have searched, before I found this Community but not found anything specific to Samsung Washing Machine. Thanks for your advice.
05-03-2021 04:41 PM - last edited 05-03-2021 04:48 PM
@Andrewl Thanks - it is out of warranty anyway. Trying to find out how the paddle is attached to determine if it is possible to self replace or will need a repair person.
05-03-2021 04:49 PM
Thanks - it is out of warranty anyway. Trying to find out how the paddle is attached to the drum to determine if it is possible to self replace or will need a repair person.
06-03-2021 09:11 AM
It does appear that the paddles are held in by a screw/screws. Will be following up with appliance repair people.