My 5 year old washing machine has stopped working.
When I run any wash cycle, the machine locks the door, water comes in the drum as normal, the drum turns a couple of times then stops moving. After 10mn or so of doing nothing the machine goes on "pause". All the lights blink (as when on pause). When I "un-pause" the machine starts again filling water..... as before.
The spin program spins fine but does not end. There's 1 minute left and it won't end.
There's no error message, the water drains fine, the water comes in fine, no kinks in the pipes.
I can't call a repairer as during the pandemic, nobody will come to my house and can't stay without a washing machine with a baby.
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I got a call back last week from a repairer and someone came to check the machine on Friday.
Verdict, the motor is dead!!!! On a 5 year old machine, it is very disappointing. There's 3 of us at home and use the machine about 3 times a week and we don't do heavy loads.
Anyway, total cost will be just shy of £175, to be fitted this week.
I'm thankful that engineers have been out at this difficult time.
Thanks for tour help.
Hi @LaChoupette. Can you run a calibration test and see how that goes? To do this, press the Power button while holding down the Temp and Delay End buttons together. The washing machine will turn on and CLB will be displayed. Press the Start/ Pause button to start the calibration and the drum will rotate for a few minutes. Once complete, End or 0 will be displayed. Get back in touch if you experience issues after doing this.
I tried a normal load, a load of bedding (so full volume but not heavy) and I tried to run the machine on empty. None of them work.
Okay. I'm going to get in touch with an engineer to see what steps we can take next. I'll get back to you as soon as I can but please be aware as it's a Sunday, I might not hear back today.