Hi, trying to add the dryer to SmartThings and it keeps failing, the only Samsung device it can find is a washer…. Which we don’t have!! Anyone have any ideas? Tried to talk to CS and it they fobbed me off saying it must be an app issue! Any help appreciated! (SAMSUNG - Series 9 DV90T8240SH/S1 WiFi-enabled 9)
Solved! Go to Solution.
Thanks for the reply, it’s really weird, we have no neighbours to pick up there devices! It’s as if the dryer has been programmed with the washer name. Will restart all the Wi-Fi today and see if it helps, phone has a good signal across the house!
again, appreciate your reply!
Anyone know who I can talk to on this? Helpline blamed the app, but looks like the machine to me! Thx
It may well be worth dropping an email to our SmartThings Support Team at firstname.lastname@example.org. Hope this helps!
Any solutions for this problem? I have the exactly the same.
Same machine aswell
Hi , no not fixed this yet as got frustrated and sacked it off. Expensive piece of kit for stupid problems like this. You have prompted me to go after it again.
Switch off at wall for ten mins, whole thing resets and like magic the Wi-Fi name changed from washer to dryer! WTf
This actually worked! Thank you