Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot register 5 year guarantee - washing machine

(Topic created on: 07-04-2024 11:38 AM)
256 Views
mraudley
First Poster
Options

I cannot get past the first page in the 5 year registration process.

My product WW90TA046AH isn't recognised.

 

 

 

0 Likes
3 REPLIES 3
AndrewL
Moderator
Moderator
Options

@mraudley: For clarity, have you visited the website linked below, and clicked on 'Register'? If so, have you done so within 90 days of the purchase date? 

https://www.samsung.com/uk/fiveyearwarranty/

Your model is definitely eligible, however you may wish to try adding '/EU' to the end of the model number to see if this helps. 

mraudley
First Poster
Options

Hi Andrew,

yes to your questions.

I still have the same problem:

mraudley_0-1712507101965.png

 

 

 

0 Likes
AntS
Moderator
Moderator
Options

Cheers @mraudley ! I just had a quick try on Chrome on my laptop, and :

 

Screenshot 2024-04-08 125627.jpg

 

Might be worth trying again to see if it was just a temporary glitch. Worked for me in the Edge browser too, so if it still doesn't work for you try another browser or clearing your browser data. Let us know how it goes.

0 Likes