Buzzing noise from eco bubble

[hilary_doggrell]

Hi,

My eco bubble washer dryer is about 2 years old and has started making a buzzing/vibrating noise.  It seems to be coming from the drain hose area.  Makes the mouse during the first 30mins of wash.  Had an engineer out today and he couldn't find anything wrong with it and tried to suggest it was a tiny piece of plastic in the filter but still making exact same noise after he has left.  Could it be the eco bubble filter?

Thanks

[CarlH]

Hi @hilary_doggrell. Was this a Samsung Service Centre engineer that inspected your washing machine? 

[hilary_doggrell]

Hi,

Yes it is still under warranty so yes was through Samsung.

Thanks

[CarlH]

Thanks for confirming. It would be best to contact Support again to get this looked into further. Alternatively, if you send me a DM, I can take a look into your account and the engineers notes. 

[MrsElaris]

Hi, 

Can I please ask what the outcome was? 

Mine is doing the same thing 😬