30-09-2017 07:11 PM
Model: RS7567BHCSP
Every now and then the fridge/freezer goes quiet as though it isn't on and then trips the electric. The tripping can happen many times, going every 5 minutes. This happens every 8 weeks or so. Only had the fridge/freezer from new for 2 years.
Any advice
Solved! Go to Solution.
11-10-2017 09:44 AM
Hi @ziggy123.
Have you noticed any ice/frost build-up behind any of the drawers? A defrost heater not working may account for that and the tripping.
However, it's best to get the fridge-freezer checked out by an engineer. What date did you purchase it on? And have you contacted the Home Appliance Support team (UK, Éire)?
06-01-2018 10:43 PM
Hello...did you get anywhere with this issue? I have the same problem,
Thanks.
01-07-2019 11:48 PM
I am experiencing exactly the same problem....fid you get any further?
02-07-2019 09:46 AM
Hey! I don't have the Model number or part numbers to hand as it was some time ago...
Basically I had the fridge for about 4 months...
The kitchen circuit kept tripping so we had an enginer that came out and proved it was the fridge freezer. I couldn't believe it! We only had it 4 months!
So we called Samsung and they were really good. They sent out an engineer who found the fault which was a blown element.
My advice is don't waste any time...get on the phone to Samsung straight away (assuming the fridge is still under warranty).
11-05-2020 12:48 PM