Fermer

Que recherchez-vous ? Entrez un mot-clé

annuler
Affichage des résultats de 
Rechercher plutôt 
Vouliez-vous dire : 

Sujet d’origine :

Camera app opens randomly when unlocking the phone

(Sujet créé le : il y a 2 semaines)
51 Visites
Yassine-saf
Apprentice
Options
Sometimes, when I unlock my Galaxy S23 using the fingerprint sensor (not pattern or PIN), the Camera app opens instantly -with no animation-as if it was already running in the background. But I'm absolutely sure I didn't use it beforehand, and I definitely didn't tap the camera icon on the lock screen.

It happens randomly, and I don't trigger it with back tap, power button double-press, or any gestures. I just scan my fingerprint and boom-the Camera is open.

This is clearly a bug and not user error. Please look into it.
3 Réponses
Lauryn_A
Moderator
Moderator
Options

Hello @Yassine-saf and welcome to the Community.

I hope you're doing well!

If you need technical support, please post your message in French.

If you can't, I'll redirect you to the UK community: https://eu.community.samsung.com/t5/english/ct-p/uk.

Thank you for your understanding.

Have a nice day 😊.

0 Compliments
Yassine-saf
Apprentice
Options
I live in france, and I literally changed the region of my Samsung account just to be able to post messages here in English. I tried visiting the link you gave and the Samsung app says it can't open the link and the page in the browser shows an error.
I don't but this Samsung members app was nothing but painful, please, pleaase fix this because I can't just live with bugs in my phone and not report them1750152031044.jpg1750152032830.jpg
0 Compliments
Lauryn_A
Moderator
Moderator
Options

@Yassine-saf, I have received your return.

You will need to post your message on this forum in French as you are on the Samsung France Community.

This way, other users can be informed of your problem and suggest potential solutions.

Thank you for your understanding.

Have a nice evening 😊.

0 Compliments