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Steam deck?

(Topic created on: 14-10-2022 03:09 PM)
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Anonymous User
Not applicable

‎14-10-2022 03:09 PM - last edited ‎30-10-2023 02:49 PM by European Community Manager

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Do anyone knows if steamdeck is sent from USA if order from Steam website? Or is there steamdeck one can order from Sweden?
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8 REPLIES 8
Erik_R
First Poster

‎17-10-2022 11:31 AM

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If you're in Europe, it'll be sent from Europe. Mine came from the Netherlands
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Anonymous User
Not applicable

‎17-10-2022 11:39 AM

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In response to Erik_R
Thank you, good to know! 👍
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JakeSully
Troubleshooter

‎17-10-2022 07:24 PM

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All steam decks are sent from Netherlands. Even if you live in USA it is still sent from Netherlands because Valve has it's warehouse there.

It will be shipped by GLS first and once it reaches Sweden it will be handed over to DB SCHENKER.
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Anonymous User
Not applicable

‎17-10-2022 07:32 PM

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In response to JakeSully
Warehouse in Netherlands? I didn't know that! DB Schenker Åkeri, i don't know if they are trust full delivery, check in to it. Thanks 👍
JakeSully
Troubleshooter

‎17-10-2022 07:42 PM - last edited ‎17-10-2022 07:52 PM

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In response to Anonymous User
In Sweden they are trusted. They belong to Germany and is one of biggest transporter company. They transport in atleast over 20 countries. My steam deck was transported by them from Malmö to Stockholm and arrived to nearest ombud/service point where I could go and pick it up. Package arrived safely not damaged, modified or anything. Everything inside it came safely. Also it took them like 20 mins from transporting it from their terminal to nearest ombud/service point where I live. It was scanned at 7:18 out for delivery and at 7:34 it arrived at service point.
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Anonymous User
Not applicable

‎17-10-2022 08:06 PM

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In response to JakeSully
That was my thought, damage et.c , i seen it, UPS, no more! Well, i will consider to get one? Thanks for information! 👍
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JakeSully
Troubleshooter

‎17-10-2022 08:09 PM

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In response to Anonymous User
If you want one then get one. I have 512GB one and I'm so far satisfied with it.

But I hope shipping through GLS goes well since I heard tons of downsides about them. On steam deck forum alot of users got their steam deck stolen or lost through GLS. But if yours arrive to DB SCHENKER then you can feel safe since then your package is in safe hands. To know if your package is modified it shall not have weight of no more than approx 1.600kg. If it goes bellow it when it arrives to Malmö and DB SCHENKER shows bellow it. Then your package has been opened by some one in GLS.
Anonymous User
Not applicable

‎17-10-2022 08:36 PM

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In response to JakeSully
Yes, trustfully company then. Been truck driver myself once, saw bad things done too package. Steam seems to be good, been playing on Xbox before, no more! MS Ruined and lie's, just see Halo among other things! PC to expensive for me, but steamdeck seems to be fun and less expensive. However, just purchased Samsung phone, save money again to get steamdeck. Sounds good cshenker.
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