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Google problem

(Topic created on: 30-07-2023 07:21 PM)
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Jag har problem med google för varje gång jag går in på google och söker så står den bara och laddar men inget händer, ibland kommer jag inte ens in på google.

Kan någon snälla hjälpa mig att fixa problemet??
Jag skulle gärna uppskatta det.
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Daniel-M
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Hi!

What kind of device do you have? Does this happen when you go to the Google app or is it when you try to go to the Google website through a browser? Please return with more information about the problem and we will try to help you.

/Daniel

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Daniel-M
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Hi!

What kind of device do you have? Does this happen when you go to the Google app or is it when you try to go to the Google website through a browser? Please return with more information about the problem and we will try to help you.

/Daniel
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Dont know and it hapends when you are trying to get in on the google website
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Daniel-M
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It sounds like it could possibly have something to do with your internet connection. We recommend that you try resetting the network settings on your device and then connect back to your Wi-Fi. Which you can do via Settings > General Management > Reset Network Settings > Restart the phone. After this, go to Settings > Connection > Wifi > Connect to your wifi. See if it works after this.

/Daniel
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I have tried but it didn't work
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Daniel-M
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Do you experience similar problems when accessing other websites?

/Daniel
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No
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Daniel-M
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We then recommend that you try clearing the data in the browser you are using. Which you can do via Settings > Apps > Find your Browser > Storage > Clear Data > Restart the device. See if it works better after this.

Should the problem persist, we recommend that you contact our customer support so that they can investigate this further: https://www.samsung.com/se/support/contact/

/Daniel
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I did not work either
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