Z4 Notifications Issue

[Members_NLkpull]

Hi,

I have a strange issue in my new Z Fold 4.

The app of my bank is not showing in the phone notifications menu. Therefore, I am unable to allow push notifications for this specific app.

The app is present on the phone, I can open it and work on it.

I can even see it on the apps menu. But not on the notification menu…

I tried everything I know: reboot the phone, reinstall the app, turned off battery optimization…

Any ideas?

Thanks a lot in advance.

[ironass]

Are you able to enable it in...

Settings > Apps > [your apps name] > Notifications (you may need to select individual notifications)

[Members_NLkpull]

Thank you for your time and swift reply.

I have no "notifications" option in Settings > Apps > My app > ................

[ironass]

How strange!

Was there a notification option in the app itself when you installed it, saying, "Allow notifications", or is there a setting in the app for notifications that needs to be enabled?

Also, check that the app has been updated for Android 13, (a few of mine haven't).

[Members_NLkpull]

Yes, "Allow notifications" was enabled during the installation and it still remains enabled inside the app.

However, the app shows a pop up message saying that the phone is not suitable for push notifications...

I have no idea how to check if the app has been updated for Android 13, but I am sure that I am using the very latest version, delivered today by the bank.

[Members_NLkpull · Accepted solution]

Just to let you know that I reported this issue to my bank, they released a new version of the app and everything in Ok now.

Thank you for your interest and efforts to help.

[ironass]

A lot of these, "My app won't work", posts turn out being the app rather than Samsung. Glad it is all sorted for you. 😁