05-10-2021 08:07 AM - last edited 05-10-2021 09:38 AM by AntS ) in
Hi. What i can do with this spot on screen?
05-10-2021 09:42 AM
Hi @bednar , Which screen is this on, the front cover or the main one?
And does the red spot still appear when you run a service test on the phone?
1. From the phone dialler, enter *#0*#.
2. Select RED, and then tap the screen.
3. Select GREEN, and then tap the screen.
4. Select BLUE, and then tap the screen.
5. Select BLACK, and then tap the screen.
05-10-2021 09:49 AM
05-10-2021 11:39 AM
Thanks for confirming, @bednar. It does sound like an inspection will be required to determine what actions to take to get this sorted. You can arrange this with any one of our Approved Support Centres, which can be located here: https://www.samsung.com/uk/support/service-centre/