I ordered the Z Fold a couple of weeks ago and was given a delivery date of 13/10. When the order status hadn't been updated from "processing" I contacted Samsung via their messaging system and was told it was still going to be delivered on 13/10. When I still hadn't heard from Samsung or the courier company stating a delivery slot, I contacted Samsung again and was told it would be delivered by 19:00 on 13/10. After receiving no updates from Samsung or the courier company by 17:00, I contacted Samsung again via the messaging service and was told there was a delay and I would not be receiving the phone for about another 2 weeks.
Come on Samsung this isn't good enough for someone spending over £1000 with your company. I understand that with all that is happening around the world there may be delays but just be open and honest with your loyal customers!
