Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Z Flip3 Green/yellow dot on screen

(Topic created on: 13-06-2022 04:44 AM)
DRH70
First Poster
Options
Galaxy Z Fold | Z Flip
Since a software update on 12th June 2022 I've had a Green dot about 3/4 down the screen which seems to flicker to yellow too. 

I've had the phone since January so not that old. Anyone have any ideas what it is or have the same?
0 Likes
4 REPLIES 4
Glenntech
Big Cheese
Options
Galaxy Z Fold | Z Flip
Is it there all the time. On different screens or does it dissappear sometimes?
If its there all the time, the screen has probably got damaged in some way and the pixels are not working in that spot.
If so it will need replacing. Without seeing it, difficult to say.
0 Likes
DRH70
First Poster
Options
Galaxy Z Fold | Z Flip
It's there all the time and flickers or dims when I touch the screen. Also the top part of the screen gets hotter than the other parts ever since the last update
0 Likes
Glenntech
Big Cheese
Options
Galaxy Z Fold | Z Flip
If you go into the phone app and tap in *#0*#
You will see options to test the screen colours.
If the area where you have a problem is still there, then you have dead pixels in the screen and need a replacement screen.
If that's the case then go into the support section on the Members App and speak to the customer support team to get it looked at.
The heating issue depends on how bad it is.
You could try clearing the Partition Cache on the phone. Usually solves any problems after an update
Members_oM3IWqT
First Poster
Options
Galaxy Z Fold | Z Flip

Mines really hot an now got this dot rung samsung told me to send it in an not use it it's also burnt my fingers please phone them 

0 Likes