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Z Flip 3 - Trade In

(Topic created on: 03-12-2021 01:41 PM)
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Tee8
Student
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Hi people! Just purchased my wife a z flip 3 and inputted her old samsung for trade in - i purchased my z fold in august and they gave 28 days to send my trade in phone back. Im gifting the phone on christmas and it states the trade in needs to be sent in 7 days from purchase?! How stupid is that! I havent even received the trade in pack. Is there anyway around this? Thanks T
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2 REPLIES 2
KholaI
Moderator
Moderator
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Hi there, 

I'd advise reaching out to MTR on 0333 207 9676 or helpdesk@samsungrecycle.co.uk, as they'll be able to assist you further with this query.

Tee8
Student
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Thank you 😊