Wifi

[Leon77777]

Wifi stopped working on my Fold 4. I went online and there are many others with exactly the same issue! Anyone managed to sort this out?

[BandOfBrothers]

Hello 👋 @Leon77777 

Have you tried any troubleshooting steps 🤔 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

First turn the phone Off and On i.e a Soft Reboot, but if that does not help then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

If the above fails then also try >

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port or a usb-c to usb-c phone to phone set up to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Samsung can be sent feedback directly via the Samsung Members App. 

If i can be of any further help please don't hesitate to ask  😎 

[Piper123]

Hey there

Please go to settings and then reset network settings.

You won't lose data but you will need to reenter WiFi passwords for any network you wish to connect to.

This will also reset your mobile settings automatically in the background. It is good to do this every so often.