Wifi toggle grey

[stevejk1912]

Hi ..can't turn my WiFi on have reset phone. Reset settings updated all.updates no joy

[UNKNOWNUSERNAME]

Hi there, can you provide more info to this?

[stevejk1912]

Yeah I can't connect to WiFi. It won't let me toggle to WiFi on .

[Piper123]

Have you got airplane mode on by any chance?

[BandOfBrothers]

Another step to try are ;

• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

If I can be of any further help then please don't hesitate to ask.  😎