15-01-2022 05:27 AM in
Please check any relevant cooling off period to have the phone swapped out.
If your within the cooling off period then you shouldn't have to accept a repair.
If your not within any applicable cooling off period then you would need to look at a repair option via a Samsung Experience Store / Samsung Service Centre.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "