Samsung service centre have looked at it and said it is a manufacturing fault and covered by warranty but won't repair it under warranty as I do not have the original receipt. Now been charged £349 to repair my flip4. This phone is registered in my Samsung and shows warranty till mid 2024.
20-06-202305:58 PM - last edited 20-06-202305:59 PM
If you bought online, you will have had an email. If you logged in on your Samsung Store account online and bought direct. You should have order details here. If you went through a retailer or network provider. They should have sent you details or if bought in store. They should be able to bring up the purchase details Just depends on how you purchased it If it has a warranty, which it will still have. I don't see why they need a purchase receipt
I bought it from a private seller on ebay. It was brand new unopened in a sealed samsung box. From the imei number they can see that it was purchased from Samsung UK. They use every excuse to get out of the warranty. I am trying to get the original receipt from the person I bought it of.