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(Topic created on: 27-08-2023 09:29 PM)
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issuefold4
Journeyman
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I haven't owned this phone long I didn't drop it. I randomly opened the phone and heard cracking now the inner display has a black line down the middle. I do not recommend and I no for a fact that samsung won't fix under warrenty. Never had this happen to my flip 3 do not buy unless your prepared to pay for repair at some point 
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4 REPLIES 4
Glenntech
Samsung Members Star ★
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You won't know what will be fixed if you don't try
Call Samsung customer support and book a repair.
If there's no external damage other than what's happened. It should be repaired under warranty
But you need to get it assessed
My Fold 4 hasn't had any issues with the screen
BandOfBrothers
Samsung Members Star ★★
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It could be the factory fitted screen protector @issuefold4 

Fact is you won't know how Samsung will actually until you've let them assess the phone. 

I wish you all the best. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_OBTX6Ul
Explorer
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give it time i will guarantee it will break and you will get the "physical damage" message. unless you work for samsung then you will be ok.

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Glenntech
Samsung Members Star ★
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So far I've not had any issues. So hopefully all being well will continue this way.
No I don't work for Samsung. I'm a gas and mechanical engineer. So I'm just a fan of the brand
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