15-09-2020 11:39 AM - last edited 16-08-2021 02:49 PM by AntS ) in
I pre-ordered and paid for this device upfront, being told it would be delivered on the 15 September, three days ahead of it's official launch on Friday 18th.
However I got a text saying its delivery has been delayed, and it should be dispatched tomorrow, on the 16th. Has anyone else had this message, or have you received your phones?
I am very disappointed about this, as part of the reason for pre-ordering was to get the
15-09-2020 11:46 AM
15-09-2020 12:22 PM
I ordered the black version, though don't think that should make a difference? I know it would have taken a while longer is getting the customised 'hinge'!
Part of my last post was cut-off, but one of the main reason for pre-ordering was to get the phone early, and I was promised a delivery date of the 15th, very disappointing...
How is the phone?
15-09-2020 12:46 PM
I too got that same message this morning, I also ordered this on day one and was assured delivery today, thats the reason I got it from them as my phone is on its last legs, no message or email till this morning only to advise of delay and offering £50 off voucher for next purchase which I haven't received yet. I'm truly disappointed but I also expected it, hope there's no further delays otherwise I may cancel the order. Status on order page shows order placed i really hope they dispatch it soon.
15-09-2020 12:51 PM
Yes, I got the text with offer of a voucher, also not received. Have tried to contact Samsung via Twitter, online chat, etc. and they have been very unhelpful. I would expect to get a serious discount if this doesn't arrive tomorrow - it seems some people have received theirs, so it must be shipping. I stayed in on purpose, as well...
15-09-2020 12:56 PM
Yeah I'd be expecting the same if I wanted in on release date would of bought it elsewhere but we can only wait and see the way I read the message was dispatch today for delivery tomorrow 16/09/20 however it appears it could mean dispatch tomorrow for delivery Thursday which doesn't help me as I'll be at work, took today off to be in for delivery.
15-09-2020 02:27 PM - last edited 15-09-2020 03:05 PM
15-09-2020 02:49 PM
Interesting - thanks for the info.
15-09-2020 02:55 PM
Also made the mistake of paying £60 for the Aramid cover, which looks like it must be worth all of £5...
15-09-2020 02:56 PM
I’ve ordered the mystic bronze and had the same issue £50 voucher and dispatch on the 16th, I rang up last night and they assured me that they would be delivering it today with out a doubt so if it doesn’t dispatch tomorrow I wouldn’t count on it being delivered this week, also people in the US are waiting up to 5 weeks for theirs now