18-12-2022 08:21 PM in
Tried to talk to samsung chat but sat for 30 min with the typing bubble so I'm trying here.
I bought the Samsung flip4 during their holiday deal with increased trade in value. Decided to trade in a gear s3 and my old phone.
Flash forward, go figure I can't find my watch. So my two questions are these:
If I send just the phone will they accept it and only charge for the watch rebate?
And- when i added the watch to the return it lowered the rebate my phone was giving me. If I only send the phone, will it go back up to the original rebate amount? It wasn't much (maybe $10-15) so I'm more curious than anything.
Thanks for any advice
19-12-2022 05:48 AM in
Your really going to need to speak to your own region's Samsung Customer Support to see what they can do for you before you send any device in as a Trade-In.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "