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Original topic:

Terrible Service

(Topic created on: 11-10-2021 06:20 PM)
wh3
First Poster
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Hi,

Message to those thinking of buying a Z flip direct from Samsung direct. Dont!

If you want this model buy it from an air time vendor as Samsung accepted my order and after paying extra for a timed delivery and waiting in i am still phoneless.

After wasting 33 minutes of my life, that i'll never get back on the live chat service i am still no clearer of when the phone will arrive.  Another 15 minutes of wasted time on the phone to customer support, which was anything but, they still cannot tell me when the phone will be in stock.

Terrible customer service!

 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Is this Samsung UK @wh3 

May I ask which colour and storage option did you choose ?

Did you opt for a customised Flip3.


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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wh3
First Poster
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HI,

Yes Samsung UK.

Colour was grey with 256 storage

 

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