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Still no One UI 6.0 update for Z Fold 5

(Topic created on: 22-12-2023 08:37 PM)
811 Views
chadwickj7
Journeyman
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Bought mine direct from Samsung in the UK and still no update. My wife's flip 5 was updated over a month ago. Very frustrating
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9 REPLIES 9
ironass
Samsung Members Star ★
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@chadwickj7 

 

Have you tried connecting to Samsung PC suite, Smart Switch and checking for an update?



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
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chadwickj7
Journeyman
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Haven't got a PC to do that with unfortunately
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ironass
Samsung Members Star ★
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@chadwickj7 

 

Assuming that you have manually checked for an update...

 

Settings > Software update > Download and install

 

Then you could try turning your wi-fi and device off and removing the SIM card/s and rebooting. Leave for a minute or two and turn off again and re-insert your SIM card/s and reboot and turn wi-fi back on. Now manually check again for an update.



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
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chadwickj7
Journeyman
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Thanks for the help @ironass but unfortunately still no luck
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ironass
Samsung Members Star ★
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@chadwickj7 

 

Without access to a PC and Samsung's Smart Suite, it means a trip to your nearest Samsung Service Centre.  Just as a matter of interest, what is your current, full, "Service provider software version" ?

 

Settings > About phone > Software information > Service provider software version



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
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Easty
Big Cheese
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Might need a factory reset 😬
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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chadwickj7
Journeyman
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Trying to avoid that if I can
Mreric66
Pioneer
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That's not going to sort anything as they send the updates in batches..Samsung have outshone themselves with this updates..absolutely poor service..its a bye from me for Samsung
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Mreric66
Pioneer
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Why? That's madness and unnecessary Samsung need to sort their shite out
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