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Original topic:

Security Policy prevents use of Dolby Atmos on z Fold 3

(Topic created on: 07-11-2021 05:27 AM)
twospirits
First Poster
Options
Galaxy Z Fold | Z Flip

Is there a reason why a security policy would prevent using/enable Dolby Atmos on a z Fold 3?

I don't recall doing anything out of the ordinary other than updating the device a few days ago by apply the November 1 Android security update. I can't seem to turn it on in settings.

Model Number SM-F926U1
One UI version is 4.0
Android Version is 12
Google Play system update Sept 1. 2021
Baseband Version: F92U1UEU1ZUJH
Kernel version: 5.4.86-qqki-22804396-abF926U1UEUiZUJH # 1 Thur Oct 28
Build Number: SP1A.210812.016.F926U1UEU1ZUJH

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Solution
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

A security update shouldn't affect that setting @twospirits on a phone with stable software.

However I see from your signature information that your on Android 12 - One Ui 4.0 so If your on Beta for Android then these updates can come hand in hand with issues sometimes that can break things. You may need to wait for the next scheduled update.

Is it still available in your pull down shade as a toggle ?

When you navigate in the phone's settings is the toggle greyed out ?

If so there's quite a few posts if you Google search Samsung Dolby atmos greyed out.

Some generic tips you can try are >

  1.  Soft reboot by turning the phone off and on.
  2. Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 
  3. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ disables downloaded apps, themes and other launchers to help determine if one or more is causing conflict. 
  4. Back up and factory reset as a very last resort.  ( don't do this if your currently on a Beta software )

I wish you all the best with this situation. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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twospirits
First Poster
Options
Galaxy Z Fold | Z Flip

Thanks. Clearing up the cache fixed it.

 

 

 

 

BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

That's fantastic news @twospirits  👍


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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