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Screen protector coming off Flip 5

(Topic created on: 02-03-2024 03:29 PM)
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Members_mxk4oWM
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DSC_2287.JPG

 Barely 3 months in, this appeared today. No drops, no nothing. I'll take to a service center on Monday, but I do have one question. That free screen protector change policy. Is that worldwide or is it local? So far I haven't seen any info about it on Samsungs swedish website, so that's why I'm asking. And it's even more worrying that the place Samsung support told me to go to doesn't even have protector change in their pricelist. 

It's going to be a long 36 months if I have to deal with this 4 times/year  =/ 

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BandOfBrothers
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Your phobe is covered flr the screen protector change. The warranty is region specific. 

Will you let us know how you get on @Members_mxk4oWM 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_NeQnpSv
Student
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I would be more worried as the bubble isn't on the edge  of the screen where air can get it if the screen protector lifts. That's more likely heat from the phone delaminating the protector. The heat will eventually affect the screen too over time. I would ask for complete replacement.

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stu73
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Had mine since launch and the protector has lifted at the hinge. It's been sent back to Samsung for repair! This is the 2nd repair as the charge port would not work out of the box! They have one more chance and if another problem happens I'm asking for a new phone..
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