Screen popping

[Dac1314]

When touching the bottom half of the screen it's like making a noise if the screen it sticking and then unsticking it's only doing it on one side so it's obvious not meant to be doing this. It's like the screen is coming away from the backing so when pushing on screen it sticking then unsticking causing like a popping noise. Has anyone else experienced this?

[Penguinbo]

Is it the screen protector film or screen? Contact samsung. X

[Dac1314]

It feels like its the screen its approx 2inch up in middle and 1inch to the left just in that area

[BandOfBrothers]

Hi @Dac1314 

I've just gently pressed my Fold 3 basically all over both sides and I'm not hearing this " popping " noise.

If this was my phone I'd certainly approach a Samsung Experience Store  / Samsung Service Centre for support.

If you purchased the Fold3 direct from Samsung and your under 28 days of ownership then ask for a new replacement. 

Would you let us know how you get on. 

[Dac1314]

Hi ok I will contact them I got it direct from o2 my friend has one aswell and doesn't get this noise either its like the screen has became unstuck at one point its strange.

[BandOfBrothers]

In that case your first point of contact would be o2 as they supplied the Fold3.

It's definitely not meant to happen with the screen so to me presents itself as a faulty unit.

How long have you owned the Fold 3 ?

I'd suggest to check on o2's terms in regards to replace / repair terms.

Edit...

Appears to be 30 days from owning the phone.

https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs 

[Dac1314]

I got it on the day of release

[BandOfBrothers]

Release date was 27th of August 2021.

What date did you take ownership of the phone  ?

If over 30 days then Unfortunately that would mean your over the 30 day return for a new replacement via o2 @Dac1314 

Please do speak with o2 but I feel they'll offer a repair only.

[Dac1314]

Yes that was when I got it I'll speak to o2 see what they say

[Members_oAS61ME]

Hello im having the same issue on pretty much the same spot on the screen on my fold 3. Any updates on this?