Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Screen not coming on when opening

(Topic created on: 30-03-2022 05:14 PM)
38807 Views
Jayvee999
Explorer
Options
Has anyone had this problem?
My screen flickers then goes off when opened. I have to open and close it a few times before it turns on. It's not good and getting worse. I have sent an error report to Samsung about this 😕
Works fine apart from this but is worrying 
20 REPLIES 20
Beth_S
Pathfinder
Options

What troubleshooting steps have you been through? @Jayvee999 

0 Likes
Jayvee999
Explorer
Options
I have done a soft reset and still the same problem.
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

Please also try > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode. 

If that does not work a very last resort is to back up and factory reset.

A Samsung Service Centre can check out the phone too.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Jayvee999
Explorer
Options
Thank I will try this
Jayvee999
Explorer
Options
I have sent it back to Samsung for repair
0 Likes
wrightywithaw
Apprentice
Options
Hi Jayvee999, I'm having this problem with my phone too. It's going in for repair tomorrow but I just wanted to see how you got along?
0 Likes
Jayvee999
Explorer
Options
They sent me a new phone out because they couldn't fix the issue. Just hope it doesn't happen again. Sounds like like a bit of a design flaw 😕
0 Likes
cpollick
Journeyman
Options

I just started having the same problem

0 Likes
cpollick
Journeyman
Options

I bought mine through Verizon. Did you buy your Samsung directly?

0 Likes