Samsung Z-FOLD 3

[Graham Hatley]

Hello Samsung, can you explain why your repair center in uk TNT FIRST, are not honouring warranty repairs on inner screen. I have been quoted £479 gbp for the repair. They claimed there was damage on my phone. I have pictures of phone on day of courier showing no damage. Phone was returned with damage???,

[BandOfBrothers]

Unfortunately the Samsung Community Forum Team are probably not going to be able to intercede as this isn't part of their remit @Graham Hatley 

It's good that you took time and date stamped photo's of your phone.

If you haven't already I would suggest to raise a ticket with Samsung Customer Services to escalate this to the correct department.

You can contact Samsung via 

> 03330000333

> ukhelp@samsung.com

> www.samsung.com/uk/support/contact/

If I can be of any further help then please don't hesitate. Take care.  😎 

[Gman1707]

Hello Samsung. My phone was collected and repaired by a different repair company to TNT first. I would like to thank you for the support with this.