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Samsung Z fold 3 sound issues when opened flat

(Topic created on: 22-06-2023 05:25 AM)
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Anthony75
Apprentice
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There is no sound when my z fold 3 is opened flat. Even sound seizes in the middle of calls when it is used closed. What is the issue here??

4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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There could be a hardware issue @Anthony75 

It is still worth checking the speakers via the Battery and Device Care however.

If this continues then consider letting a Samsung Service Centre take a look.

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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cwm4tx
Student
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Same thing happened to my Zfold 3 after the recent software update. I've reset all the settings and troubleshooted all audio settings with no success. It's the update. If the phone is partially open or closed it plays sound but fully open the only way it plays sound is with bluetooth connections. 

Gman1707
Pioneer
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Yes mine has no sound on full screen mode after last software update grrr
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nix123
Apprentice
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No Sound and screen opens only to 175 degrees...
it is a known issue with problem in inner cables that are hard to reach. But Samsung labs (at least where I live) acts like they do not know it and first thing needs to be replaced is the screen... That is in order for you to spent 700$ or to buy a new device. 
Very sad that after 18 months this device starts all kind of BS, and that Samsung takes no responsibility on assembly issues... I would never buy Samsung again

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