Purchased outright a Flip phone Z3. Less that two and a half months old I got the dreaded crack on the screen at the flip portion. As I researched this issue it is a common one and even on their own community site no less. Samsung is stating it is out of warranty and trying to charge me $399.44 cents to repair an issue that is clearly a defect. I have video and photos of zero damage to the phone. Buyer beware, I would suggest not purchasing any Samsung products at all as they just try to rip you off.