16-08-2021 08:21 PM - last edited 16-08-2021 09:13 PM
Solved! Go to Solution.
17-08-2021 10:03 AM
Thanks for letting us know about this, @inwardnoise.
We are investigating in a small number of instances why the free 1 year Samsung Care+ is not being added to the basket for Upgrade Programme members like yourself who are pre-ordering the Z Fold3 or Z Flip3
We can confirm that you will get this cover as a pre-order customer you will receive this offering. You can:
More information about promotions for pre-order customers can be found here
We have seen you join the wider discussion in this thread about this, so will lock this thread so as to centralise our updates on this topic.
16-08-2021 10:01 PM
16-08-2021 10:04 PM
17-08-2021 10:03 AM
Thanks for letting us know about this, @inwardnoise.
We are investigating in a small number of instances why the free 1 year Samsung Care+ is not being added to the basket for Upgrade Programme members like yourself who are pre-ordering the Z Fold3 or Z Flip3
We can confirm that you will get this cover as a pre-order customer you will receive this offering. You can:
More information about promotions for pre-order customers can be found here
We have seen you join the wider discussion in this thread about this, so will lock this thread so as to centralise our updates on this topic.