22-08-2023 12:30 PM in
22-08-2023 06:05 PM in
23-08-2023 05:25 AM in
Send a private message to Sam_UK to see if the Team can help in anyway.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-08-2023 10:51 AM in
Hi @BigAl53 ,
As BandOfBrothers says, if you'd like us to take a look at it for you to see if there's anything we can do from here, then please send our Sam_UK account (https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597) a PM with as much relevant info as you can (e.g. reference numbers, your contact details, and who you've spoken to already).
Guide on how to send a Private/Direct Message here if you need it: https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...