Samsung pay not working

[Leeuk]

Samsung pay is in German and I can't set it up...I used Google translate and says I need to do a software update but there isnt any update and it's in German anyways. Need help as Samsung pay is my got too I use it everyday

[Leeuk]

Got mine today, Manchester ..can't use Samsung pay thinks am in Germany and am not the only one

[BandOfBrothers]

@Leeuk 

May I ask where you placed your order for your phone please  ?

In Settings,  About Phone,  Software Information what does it say in the Service Provider Software Version part ?

For example within the information there it should say BTU if this was supplied by Samsung UK.

Or download PhoneINFO from the Playstore and look at the active CsC part.

For example mine says TGY due to my phone being imported from Hong Kong so Samsung Pay won't work.

I use Google Pay.

I understand Samsung Pay is important to you.

Is Google Pay a viable interim solution to you.

[BandOfBrothers]

Please see my reply to your question in eu.community.samsung.com/t5/galaxy-z-fold-z-flip/early-release-uk  @Leeuk 

[Dubbs]

Same issue for me anyone who can help pls?

[Anonymous User]

Having the same issue, preordered in the UK, received yesterday by surprise. Samsung Pay (and a couple of other Samsung Apps) are acting as if I'm in Germany. Following suggestion above, seems the device is loaded with the EU version of the firmware.

SAOMC_SM-F926B_OXM_EUX_RR_0015 EUX/-/EUX

[Leeuk]

Same here, pre ordered it from Samsung UK,   SAOMC_SM-F711B_OXM_EUX_RR_0015 EUX/-/EUX

[Leeuk]

Hi there I bought it from Samsung UK online SAOMC_SM-F711B_OXM_EUX_RR_0015 EUX/-/EUX

[JohnMalys]

Same here, Samsung upgrade plan received yesterday early in UK, CSC shows as EUX not BTU and no carrier settings push.

[BandOfBrothers]

Perhaps Try some of the possible solutions in eu.community.samsung.com/t5/galaxy-s21-series/no-samsung-pay-no-updates-stuck-with-eux-european-csc.