22-08-2021 09:48 AM in
Samsung Pay does not work on a new UK Fold 3, the phone was supplied directly from Samsung UK (I am in the UK and my network in Vodafone UK).
But I get a message in what looks like German - "Bezahl mit einem Swipe. leider ist clein........"
Any idea how to fix this?
Samsung were unhelpful and unconcerned when I tried to get help from the chat service, how is it that Samsung UK think this is OK.
Solved! Go to Solution.
23-08-2021 01:44 PM in
23-08-2021 02:50 PM in
I've left wifi off for the last couple of days and not received any notification from the network provider. Also tried the wifi off, unplug sim, power down, reinsert SIM and power back on process and no luck there either.
In the process of changing provider anyway so will see if SIM card from another company fixes it.
23-08-2021 08:56 PM in
24-08-2021 11:50 AM in
Hi folks, we're sorry to hear that you have had issues accessing Samsung Pay on your new phone.
Some great tips from our fellow users and recommend:
Please note that due to changes in the device, you will always see the EUX CSC in Settings.
If you continue to have issues please let us know:
24-08-2021 04:26 PM in
So finally got a carrier service update yesterday which fixed Samsung Pay. The "Service Provider Software Version" changed from EUX/-/EUX to EUX/-/EUX/EUX
Is EUX a "Bad Thing" meaning slower or non-existent updates or do we need to poke things to make it work the way it was meant to? I quite liked the regular updates on my last phone.
I'm on Vodafone in the UK and don't use a VPN. This happened on two phones, and I know for a fact that the SIM card was inserted properly before the phone was powered on them, though the first step of your setup program is to connect to WIFI so it is that stage that broke something?
25-08-2021 06:53 PM in