30-03-2023 05:32 PM
Hi, I have a month old Flip 4 and I'm happy, so far, with the phone but I've acquired a scratch on the hinge which is very annoying. I know I'll have to pay myself, no issue, but how much would a replacement hinge cost? Just want to see if it's worth me getting it replaced or if I'll learn to live with it. Rough estimate would be appreciated.
30-03-2023 07:03 PM
@xxxMAZxxx: Sadly I am unable to provide an estimate from this position, as this can only be done by one of our engineers as part of our repair process. If you should choose to go ahead with an inspection, then please be assured that any costs will be communicated to you prior to the service going ahead, allowing you the chance to opt out of the repair. Please be aware, however, that a service charge may still be applicable if the device is outside the 24 month warranty period.
To arrange an inspection and repair, please follow the link below to reach out to our Help Desk via your preferred contact method.
https://www.samsung.com/uk/support/repair/
30-03-2023 07:45 PM
02-06-2023 08:45 PM
Hi
Did you ever get a price for this? I have a similar issue. Thanks
31-07-2023 11:46 AM
I've just had a quote for hinge and screen for £399