Samsung Care + - Unable to register as it says past 30 days from order despite only just receiving the email for it

[DomG76]

Hi when i ordered my z fold 3 there was an offer for a year's free samsung care +. I ordered the phone and took delivery but had nothing come through. Yesterday I got an email to register for the years samsung care +. I entered my details and said I couldn't register as it was past my 30 days of ordering, even though this is the only email or correspondence on how to sign up for the care +. I have been onto the online chat but hasn't lead to anything useful, and when ringing the care plus support just say we are receiving high call volumes and I can request a call back, which I haven't yet recieved (and from reading the email the offer expires 27th Sep).

Is anyone from Samsung support on here and are able to sort the Samsung care + out for my Z fold 3 please.

Thanks

Dom

[Riggs]

Having the same problem my self have you had any response please.

Fred

[DomG76]

Nope nothing at all. Will keep you posted if I do. Let me know if you have any luck too.

[Riggs]

OK will do 👍

[Hartsideman]

The very same issue here , surely a company this size can sort out this problem

[Glenntech]

Try going through the help section on here.
It gives you a calendar to pick a date.
My post on this forum may help.
https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/don-t-forget-to-register-free-samsung-care/...

I found it much easier than trying to go through the email link

[Hartsideman]

why thank you sir i have literally just registered on day 30 using your help .. they sure do not want to make this easy do they ???

[DomG76]

Thanks for this but my issue us the email I recieved yesterday was the first email I had to advise how to register for the Samsung care which I recieved after the 30 days to register my device.

[maxo9]

Hey, I have the exact same issue, did yours get solved ?

[j123456789]

This sucks! I am still waiting for my replacement fold 3 to be delivered and obviously it has now past one month since I placed the pre order. If I can't get the free care + I think I will just ask for a refund instead.