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Samsung Care Plus service

(Topic created on: 28-04-2023 02:13 PM)
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Easty
Big Cheese
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So i accidentally damaged the folding screen on my zfold 4 , dropped it from about 2ft and it left a dent in the folding screen and some orange light bleed on the screen , contacted samsung care as i have accidental cover via Assurance and had my device sent of for repair and back a week later ! 
Well done Samsung ! I thought it would be away for 4 weeks as that's the general opinion , Happy days !
New folding screen and both batteries replaced , like new now !

Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
6 REPLIES 6
Glenntech
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That brilliant news and it's great to hear.
Always fantastic to hear about.
Must be honest and say that it's really quick service
Easty
Big Cheese
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Really surprised me to be honest !
have you had any issues with the April security update before ni install it ?
Some are saying bluetooth and speaker volume issues ?
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Easty
Big Cheese
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Forget that , its already installed ! 😅
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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JAMES4578
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@Easty  Good to hear, that is really quick service.   Important to highlight very  positive experiences,even if not always the case.  You certainly benefited from the insurance.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Easty
Big Cheese
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I did indeed ! The crease was getting quite deep before , bit annoying , not now ! 😁
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Obsydian
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Phew good to hear, I also have the same cover for my zfold4
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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