I think when making a decision to purchase such expensive high end phones it's also beneficial to consider adding Samsung Care + or having some other form of insurance covering the purchase.
I'm in the UK and elect to have my phone's covered by my Home Contents Insurance Policy.
That said these phones are quality tested by Samsung before launch and so should stand the test of everyday usage.
Accidental damage does happen.
We all know technology can fail both with hardware and software.
Factory fitted screen protectors can lift and crack and so can screens too.
Samsung apply a limited 2 year manufacturing warranty but this wouldn't cover what Samsung deems accidental damage, so it's down to the interpretation of the Samsung Engineer how this swings.
A display replacement shouldn't be anywhere near the cost of a new exact same model of phone so I'm not sure what's going on there @N17RO
In the UK the Flip 3 brand new from Samsung UK costs £949.00 for the 128Gb storage option.
To have the screen replaced on this costs £279.00 via Samsung which is nowhere near the cost of a new phone.
I appreciate costs differ from region to region but the principle should be the same.
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
