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Poor service for Premier Phone

(Topic created on: 21-10-2020 06:38 PM)
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Members_Hp5N9Dq
First Poster
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Very disappointed with samsung having now found out that we can not get care plus for the fold 2 all we are offered is a reduced cost of screen replacement for 12 months. If this is how this wish to treat customers who buy thier most expense phone then i think that customer base will shrink. Very poor service.😤  

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adejohnson1
Apprentice
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You're very right, I'm unable to register mine as it keeps saying that the IMEI entered is not available in this country. The phone was purchased from EE and delivered to an EE store, though. I tried to reach their so called premier team who didn't even know that cover for the fold 2 is limited and must be registered within 30 days of purchase. Please help!
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