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Original topic:

Plastic cover

(Topic created on: 01-03-2023 12:58 PM)
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Masser
Voyager
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I Don't know the name of the coating but when I open my z3 fold the plastic covering that protects tje screen is now starting to come away from the screen it happens in the fold part
9 REPLIES 9
CarlH
Moderator
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This may be the screen protector, @Masser. Can you attach a photo here please? 

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Masser
Voyager
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I don't know if it's clear in this but it's travelling down the centre. When I got the ohine there was thin plastic coverings on this section as well as the other screen when closed easily peeled off this seems more stronger covering 1677676928283_1677676928277_0.jpg
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Masser
Voyager
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I've since found out it iss the screen protector it's been removed. Do indeed to have a new one put on?
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Glenntech
Samsung Members Star ★
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Personally my advice would be to get a new one installed.
Though I know some don't, and have not had any issues.
@BandOfBrothers I know removed theirs.
I imagine that such a large screen protector will be challenging to put on unless you're practised at installations.
So getting someone to do this maybe money well spent
Have a chat with Samsung Customer Support to see if they can help out with the replacement
Masser
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Thank u very much for your very helpful advice. I will do.
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motolab
First Poster
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Had mine replaced by Samsung as a goodwill gesture. Took a little work and phone was away for 15 days
Masser
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Thank u I can't afford to not have my phone away for even an hour
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CarlH
Moderator
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Take a look at this link for our Experience Stores in your area, @Masserhttps://www.samsung.com/uk/storelocator/

An engineer may be able to apply one there for you. 

Masser
Voyager
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Thank u very much I appreciate this