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Original topic:

No Tracked 48 label inside new phone

(Topic created on: 26-08-2022 08:02 PM)
Members_lAopJHD
First Poster
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Galaxy Z Fold | Z Flip

What to do if Samsung didn’t send tracked 48 label. I need to return A used phone in 7 days and no label came with the new phone 

2 REPLIES 2
BarikUK
Voyager
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Galaxy Z Fold | Z Flip

My story... :smiling-face:  Now it is 14 days not 7. Already talked to support they said the old information.

And about Return Label, call 03307267467. They sent me a label by email in 20 minutes. Good luck.

| Samsung Galaxy Z Fold4 5G 12/512Gb | Samsung Galaxy Watch 5 Pro | Samsung Galaxy Buds2 Pro |
AndrewL
Moderator
Moderator
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Galaxy Z Fold | Z Flip

@Members_lAopJHD: The packaging needed to return your existing device as part of the Trade In offer can sometimes arrive a few days after you receive your new phone, so please don't worry. If you don't receive the packaging then please reach out to our Shop Team on 0330 726 7467, and an advisor will be able to make the necessary arrangements for you.