New update

[loopylou1375]

Hi everyone, I have the galaxy fold 2 5g and there was a new update on it yesterday and since I downloaded it to my phone it is causing problems. It keeps shutting down, I can't use my finger print to unlock as I did before and I am having to open my phone like I would when I have shut it down. I'm not amused as only had this phone since the 2nd of June and this is happening 😤

[Pugs1957]

Hi. Sorry to hear you are having problems. After an update, clearing your cache partition may help.

Ensure your phone is connected, by cable, to your PC and follow these instructions https://www.infofuge.com/wipe-cache-partition-samsung-galaxy-z-fold-2/

[loopylou1375]

Unfortunately I do not have a PC! So how do I get it sorted without one?

[Pugs1957]

If you have USB-C headphones, connect those as that should work. If you don't, ask some nice person if you can use their PC or pop in to your carrier.

[loribear1]

sometimes if you do a Restart that can make things better again , just go to where you switch it off & click on Restart & see if that helps .