01-02-2023 06:17 PM
02-02-2023 05:50 AM
Have you tried a soft reboot by turning the phone Off and then back On @GiraffeNeckLong ?
Also go through your sPen settings to see if you can reset the connection.
Finally you could try >
A Samsung Service Centre or Samsung Experience Store can assess your phone in-house or in some regions Samsung offer a doorstep repair service.
Other than that if all fails and you can't visit a Service Centre then Yes you may have to send it away.
Take time and date stamped photo's of the phone with one of it turned On.
Before you do contact Customer Support via your Samsung Members app as they maybe able to help.
Also try a Google Search.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
02-02-2023 01:53 PM
03-04-2023 10:58 PM
I have the same issue. Were you able to find a solution?
03-04-2023 11:20 PM
08-09-2023 10:20 AM
i encountered the same thing. After upgraded my firmware to 5.1.1 the middle and bottom of the screen do not detect the s-pen anymore. i have tested the screen use *#0*# and is fine except the s-pen. Samsung, u need to fix the bugs asap. please
13-09-2023 09:00 PM