I put the wrong email in order

[Chloe_98]

I just ordered a phone but I put on the wrong email, so now I can’t get my tracking number ir updates. How do it change it?

[Blessed4life]

If you ordered it on the Samsung's website & you was signed into your Samsung account the order details will be in your Samsung account.

[Chloe_98]

I didn’t have an account at that point 

[Blessed4life · Accepted solution]

OK just call them up & explain your situation, also see if you can get your banks transaction code of the purchase that should help.

[GingerSteve · Accepted solution]

If you have the order number written down and your details, maybe try contacting the delivery company.

[BandOfBrothers]

Did you get this sorted @Chloe_98  ?

[Chloe_98]

Thank you 

[Chloe_98]

Thank you

[Chloe_98]

Yes I phoned them and it got sorted 

[Blessed4life]

You're welcome.