15-10-2021 12:46 PM
Hi there, I am trying to pair my HONOR Watch GS Pro-35 with my Samsung Flip Z 3 but it says that this telephone doesnt support this watch. Can it be possible?
15-10-2021 01:04 PM
@Members_18gJseW: For clarity, are you attempting to connect the watch via Settings > Connections > Bluetooth, or via a companion app? Did you purchase the Honor watch and Galaxy Z Flip 3 in the same region, as if not then this can cause potential compatibility issues.
15-10-2021 01:08 PM - last edited 15-10-2021 01:11 PM
Hi Andrew, I bought both products in the Netherlands. I already installed the Huawei health app to my telephone but I can't pair it. I tried by scaning the barcode on the watch. I also tried to find the watch on Huawei Health app on my telephone and when I click on the watch it says model is not supported on my phone.
15-10-2021 04:39 PM
Problem solved.