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Original topic:

Hinge failed after 3 weeks. Now they want $337 to fix it. Said warranty void for hinge failures. Samsung is a scam.

(Topic created on: 06-10-2022 09:56 PM)
MikeJ1
First Poster
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Galaxy Z Fold | Z Flip

Hinge failed after 3 weeks. Now they want $337 to fix it. Said warranty void for hinge failures.

 

 

Samsung is a scam.

2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

If Samsung have come back with that report to you then may I assume they've explained as to why there's a fee to pay to repair the phone @MikeJ1 

Exactly what have they said  ?

i.e Accidental damage I'm assuming. 

If a person does not have Samsung Care+ then other insurance's such as Home Contents Insurance or some Bank Accounts provide cover as a perk of the account may be of use.

I wish you all the best. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

0 Likes
Tezz
Voyager
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Galaxy Z Fold | Z Flip
Send it back. And complain to the local gov dept
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