Galaxy issue

[pjc1973]

Hi, just wanted to know if anyone else had an issue with dead pixels on a Samsung galaxy flip 5g? Just sent my to the Samsung repair centre via my provider to be told without a reason it would cost £250 to fix- phone is less than two months old. Am I unreasonable to think this should be covered by warranty?

[xSteveuk]

Hi,
Black Dot Defect occurs when pixels are always dark or "OFF". The Dead pixel warranty applies when your mobile phone display contains certain dead pixels as per below table within the standard warranty period on your mobile phone display which SAMSUNG will replace/replenish your defective mobile phone display.

What is covered under the Samsung Warranty for mobile devices

https://www.samsung.com/ph/support/mobile-devices/what-is-covered-under-the-samsung-warranty/

[pjc1973]

Thanks