16-06-2022 05:18 PM in
Galaxy Z Fold | Z Flip17-06-2022 05:27 AM in
Galaxy Z Fold | Z FlipHas the factory fitted screen protector been removed @mdata or is it still attached.
If it's been removed then Samsung may suggest the screen was damaged during the removal which isn't covered under the 2 year manufacturers warranty unfortunately.
My Fold³ protector had delamination so I removed it and all was fine.
You could raise a ticket with Samsung to try and escalate this and look at the Consumer-Rights-Act-2015
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-06-2022 06:39 AM in
Galaxy Z Fold | Z Flip18-06-2022 06:58 AM in
Galaxy Z Fold | Z FlipHi @mdata
The factory fitted screen protector on my Fold³ delaminated down the crease part which instigated me removing it myself and continued using the phone as normal.
Removing the protector in my case didn't affect the phone's display in anyway.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
19-06-2022 04:41 PM in
Galaxy Z Fold | Z Flip