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Folding mechanism giving up !

(Topic created on: 22-11-2022 12:16 AM)
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Muhammedz
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So my 5-6 months old Fold 3 has started to loose the holding position ( flat ) and it stays on a sligt angle.
So it's a very slight angle which a new user won't be able to tell but it's just so annoying. 

Any advice on what to do?

Thanks
2 REPLIES 2
BandOfBrothers
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Can you take the phone to a Samsung Service Centre or Samsung Experience Store. 

Samsung provide a doorstep repair service in some regions.

Or contact Samsung to arrange to send the phone away.

May I assume the phone shows no signs of accidental bumps because Samsungs Manufacturers Warranty would not cover accidental damage.

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Muhammedz
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Yes there's no cosmetic damage at all.
I'll contact them today, I hope they replace it cause the folding experience isn't the same now.
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