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Original topic:

Folder 3 5G

(Topic created on: 20-10-2022 11:08 AM)
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Alex_B
Student
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Today its my phone birthday 1 year but whem I open in morning , the left screen of my folder 3 5G have some green yellow colour and sometimes flash. I'm so sad. 

What do I need to do?

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4 REPLIES 4
Franco15626
First Poster
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Contact samsung uk support. You should have warranty for the main screen inside.
By the way happy birthday and I hope this helps and try have a great birthday my friend
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Alex_B
Student
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Yap, nice present screen damage. Thanks for the help.
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Alex_B
Student
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Update
So, I received Online Repair Tracker and its says 
Comments:
Factory fitted screen protector has been removed
Approval Required:
In order to proceed we need your approval on repair cost:
Cost: £399.17 (£479.00 inc VAT)

Nice I have to pay because Samsung apply a very poor quality plastic screen protector and I have to use my expensive phone with bubbles on the screen because someone decide that I can't remove the plastic.

but I found that 
The protective film attached to the foldable display is a consumable product. If a certain period has elapsed, scratches, bubbles, and lifting may occur on the protective film due to normal wear. In some cases, only the protective film is damaged. The device can be used without any problems 

Now the question is ........ What can I do?

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Alex_B
Student
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Just to explain what happen

I confirm that I remove the screen protector before I go to bed because on the next day I have to travel and I don't want to have the phone with bubbles on the screen and I left the phone open on charge during the night, when the alarm ring I saw on the left side of the screen some green color but only on the left side , the right side was fine. when I close the phone and open again there's some flash ..... and that's it 

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